The service is always amazing and the folks go above and beyond! Especially Ben Schmid at the South Saint Paul service location!

Osica made it really simple to take a look at my vehicle and was incredibly friendly. While we were waiting for things to process, she gave me a tour of the dealership and introduced me to several people, including service technicians who would be helpful to connect with later. Loved my experience at Walser Subaru xx. Paul and would definitely recommend them and Osica!

Everything about this experience was positive, from the very start. My first inquiry on the vehicle got a prompt text response. Dan Ruiz then called me to discuss the vehicle. He was very pleasant and professional. He agreed to check into various questions, and he did so effectively. When we arrived at the dealership (me, wife, 2 of our kids), we were impressed with the dealership--modern, well lit, well staffed with friendly people. I asked for Dan and was promptly greeted by him. He first explained that he is not a commission salesperson, but rather salaried, and he explained the no-haggle policy of Walser. Dan then efficiently got us into the car for a test drive. Upon return from our test drive, we informed Dan that we liked it and wanted to buy it. He was very helpful and pleasant throughout the process. We were paying cash for the vehicle, and my only minor complaint was that from arrival at the dealership to driving away in the new car was 3 hours. That felt a little long, especially when we didn't need any financing, but the waiting area was nice and well stocked with snacks and beverages, including a high-end coffee machine that ground the beans on demand and made fancy drinks. This made the wait much more pleasant. I did find one small error in the paperwork for the final purchase, and it was resolved quickly, along with an apology that they had gotten something wrong. This was a used car purchase for our twin daughters, and it couldn't have gone any better, really. Our prior experience buying a used car for our son from another Walser dealership was also very pleasant. I would not hesitate to recommend Walser to anybody. Kudos to Walser for doing things right. Great service is hard to come by these days.

The team was great to work with. I have bought 2 cars from Walsar Subaru and have had great experiences both times.

I had been putting off car shopping for a LONG time as I didn’t want to go through a high pressure sales meeting. I found anything but that with David Fuhs at Walser Subaru in South St. Paul. He had the two vehicles I was interested in seeing parked in the front row waiting for me, and was exceptionally kind and willing to help me find what I was looking for. He has a high vehicle IQ - knowledge about cars and did not apply pressure to buy. He shared all the benefits and coverages provided by Walser and I realized I didn’t need to look any further. I was relieved that I wasn’t handed off to another salesman to pressure me into buying other packages. I worked with David the entire time. It was an amazing car buying experience that left me feeling great and impressed with their sales process. I highly recommend Walser!

I recently purchased my first Subaru with Osica Pasachhe. She was extremely helpful and knowledgeable about the cars that I test drove. She was easy to work with, and I highly recommend her to anyone looking for a vehicle purchase!

Everything worked very well for the truck purchase and the sales people were excellent. Only one problem, I cannot get a password to work for printout of my purchase pdf documentation.

Good service And the work was done well.

Very poor experience and unwilling to right their wrongs. From half my coin container being stolen to them lying about warranty costs, along with not willing to fix accessories that don’t work after returning home after purchase. Gave this dealer a shot and will never purchase from Walser again.

FREINDLY! Attentive and thorough.

Spectacular service and support! Very happy with everything. Spelled everything out to me so I knew what was being done.

excellent, a great environment, felt welcome and relaxed!

Walser service department is run quite well.

Good help and explanation of what was done

Great experience. Didn't shuffle around from person to person and an efficient process. First Subaru!