Customer Testimonials

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DealerRater May 21, 2024

I loved my experience at Walmart. Everyone was so helpful and very kind. Highly recommend.

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DealerRater May 20, 2024

Adam was super helpful in making the purchasing process as smooth as possible! Made my first time buying experience a breeze.

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DealerRater May 20, 2024

Awesome Salesperson- very friendly and patient with us. My teenage granddaughter bought her first vehicle and we had a wonder full experience!

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DealerRater May 20, 2024

We had a great experience, especially with Jennifer Schichel, but everyone there was very positive,complementary,and friendly. Thank You,we feel good with our purchase

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DealerRater May 20, 2024

good ok good ok good ok good ok good ok good ok good ok good

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DealerRater May 19, 2024

The whole process was easy from start to finish, and I like that the buying process was all done electronically, that really sped up the process.

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DealerRater May 19, 2024

Clean, efficient, very respectful and professional. Was very impressed with the attention to detail and emailed link to view livestream of service visit

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DealerRater May 19, 2024

Always do just what I want them to do. The Subaru mailings that come to the house mostly involve services that I already have had done by them!

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DealerRater May 18, 2024

Thanks for the visual overview of my car. Having only owned it for six months it's helpful information.

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DealerRater May 18, 2024

Oil change & tire rotation were good. Video was nice to see what work was done. Disappointed that the car was not washed.

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DealerRater May 18, 2024

I live in Hopkins, but prefer this dealership due to their responsiveness, kindness, and willingness to make space in their day when something happens with the car that just can't wait. The people at Walser Subaru in xx. Paul are very much service oriented and I appreciate that.

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DealerRater May 18, 2024

Quick service courteous staff Good coverage of inspection with the supplied video and of course the nourishment counter. Served all my needs.THANKS

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DealerRater May 18, 2024

From the moment I walked in the door, I felt at home. Everyone treated me as if I'd been a client for years! Can't ask for more!

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DealerRater May 17, 2024

This is the third car we have gotten from Walser Subaru and we've enjoyed every visit. I also have all of our service work done here and the service team has always been great. The facility is also clean and welcoming to people and especially dogs. Emerson was so helpful and understanding during our visit. We left the dealership happy and confident with our decision.

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DealerRater May 16, 2024

Ben was very helpful in lining up my windshield replacement. He also helped by making sure a vehicle was available to use so I could get home and back again to pick up my Outback when it was done.

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DealerRater May 16, 2024

Had the best buying experience with Walser Subaru xx. Paul! Mark made the whole process super easy and was very patient with me. It was seriously the fastest auto buying experience I've ever had, he was so efficient and had laid everything out for me before I even walked through the door so I knew exactly what to expect payment-wise. They gave me a very fair price for my trade-in, too. I'm so glad to have them close and we will be customers again.

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DealerRater May 16, 2024

Me and my car were taken care of so well! Super thorough inspection, I can tell the tech that worked on my car knows what he is doing.

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DealerRater May 16, 2024

They have excellent customer servive. Great attention to detail. Look forward to visiting next time

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DealerRater May 16, 2024

Courteous, professional and knowledgeable! A very pleasant experience and a nice clean and quiet waiting area.

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DealerRater May 16, 2024

Very friendly and helpful staff. Enjoy the video that the service technician takes to show the condition of the car. Also appreciate the service technician explaining any repairs deemed necessary.

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DealerRater May 16, 2024

Excellent service! Had exactly what I wanted at the best price. Andreas and Carlos were super helpful.

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DealerRater May 15, 2024

Excellent service. Na na na na na na na na na na na na na

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DealerRater May 15, 2024

Great job and very good to work with and easy to understand and very helpful

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DealerRater May 15, 2024

Carlos Ross was very patient with in helping me pick the right Subaru no pressure sales very professional

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DealerRater May 14, 2024

Super awesome experience! Will definitely come back to this place in the future for any car needs.

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Google May 14, 2024

Came in Saturday for a test drive, left with a new Crosstrek Sport! Long day but Nick Strusz made it as painless as possible. He anticipated each time my wife and I needed to converse. He also gladly complied each time we had questions, wanted to compare vehicles, colors and packages. Both test drives were great and Nick gladly walked us through numerous financing options. Because of him, we found our vehicular sweet spot and now own the perfect vehicle to suit our needs. We’ll be back when it’s time to trade in our other vehicle! Thanks Nick!

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DealerRater May 14, 2024

I trust the team at Walser to ensure that my car is running well! They are true professionals!

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DealerRater May 13, 2024

I enjoyed working with Carlos on the purchase of my new Outback. Working with him was a very positive experience making every aspect of the purchase from start to finish a breeze!

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Google May 13, 2024

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DealerRater May 13, 2024

Nick was extremely helpful and patient as we made our decision. We found the experience to be very rewarding and unchallenging

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DealerRater May 13, 2024

Our experience with Maria was outstanding. She was very helpful, knowledgeable, efficient, and respectful throughout the entire process. Thank you for the great experience!

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DealerRater May 13, 2024

My experience was pleasant. No pressure, knowledgeable sales department answered questions quickly and efficiently. I would purchase from Walser again.

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DealerRater May 12, 2024

I'm always so satisfied with the service I receive when coming into Walser. The space is clean and inviting where I wait and I'm provided with timely updates on the status of the work being performed.

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DealerRater May 12, 2024

So grateful to have met and worked with Phillip. He definitely sealed the deal for me. Also appreciated Kevin who stopped by to introduce himself and offer assistance if Phillip wasn’t available.

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DealerRater May 12, 2024

Walser dealerships are a nice, clean and friendly environment. I found it easy to schedule vehicle service appointment online.

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DealerRater May 11, 2024

I trust this dealership with my car's maintenance, and I appreciate their honest and friendly team.

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DealerRater May 11, 2024

Extremely Personable and Extremely attentive and extremely professional and extremely polite and extremely thorough. 10/10 would recommend.

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DealerRater May 10, 2024

Thought I knew which model but Mark Madland helped guide me to a different model which suited my means for less $$

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DealerRater May 10, 2024

No comment no comment no comment don't like your comment section requirements at all

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DealerRater May 10, 2024

Very pleasant service. Explanations were good, recommendations were good. Very easy to obtain a rental for the duration of the service. No surprises. Walser Subaru has offered excellent care.

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DealerRater May 10, 2024

Very friendly staff, no pressure in any choices or options you may have with purchasing. Clean and comfortable waiting area with a great selection of water, coffee, juices or soda and snacks.

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DealerRater May 10, 2024

This is my 3rd car purchased from this dealer and all 3 times have been fantastic and straightforward

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DealerRater May 10, 2024

Everyone was extremely polite and courteous. Very pleased with service. Would definitely recommend dealership. Thank you for the experience.

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DealerRater May 10, 2024

Very helpful and friendly service tech. My vehicle was ready within an hour or so.

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DealerRater May 10, 2024

The service at Walser xx. Paul Subaru was fantastic! I will be coming back for more of my services

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DealerRater May 10, 2024

The team was professional and they checked on the car's warranty with me asking which was great.

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Google May 9, 2024

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Google May 9, 2024

I've met 2 wonderful gentlemen the first one was mister Nick mister Nick was patient he was sociable he wasn't overbearing and he paid attention to details of what you would like in a vehicle mister Nick was a wonderful indivisual Walzer needs to Keep him. I also met Mr. Daniel and Mr. Daniel was a very sweet kind and receiving individual and both of them have wonderful social skills very dedicated to their profession but still people thatI also met Mr. Daniel and Mr. Daniel was a very sweet kind and receiving individual and both of them have ...

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DealerRater May 8, 2024

Very friendly people! The service department is professional and fast! Keep up the great work everyone!

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DealerRater May 8, 2024

I have always been treated kindly and fairly at walser - they respect appointment times and priority.

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DealerRater May 7, 2024

This was the easiest car buying experience I have had. Esam and the whole team were great to work with and the purchase was fast, flexible and low pressure. Thanks!

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DealerRater May 7, 2024

Staff there were welcoming, efficient and courteous. I was extremely surprised and pleased with the fast service.

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DealerRater May 7, 2024

Nice and simple process. In and out in less than 1 hour. Have great range of available times for an appointment.

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DealerRater May 7, 2024

The experience was great. Processing was very easy and quick. Had the car out quickly.

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DealerRater May 5, 2024

I Came in for an oil change (with a coupon) for my 2020 Ascent. Maddie was great, but I was sent out with the recommendation to do another $2100 worth of maintenance on it. “Everything is fine, the car’s in great shape” the video said. Really? Also - I loved the hospitality area - snacks, popcorn, coffee. But I burned my lip on the coffee that the machine produced. It was WAY TOO HOT to be consumed for at least 15 minutes with the lid off and constant stirring. If I had spilled it, I would have been burned elsewhere. Maybe put ...

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DealerRater May 5, 2024

Everything went great. All my questions were answered. And they even washed my car. Ben know his stuff.

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DealerRater May 5, 2024

Ben is the best. Fast. Easy. Commutative. Never a hassle when I have work done here.

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DealerRater May 4, 2024

Awesome and amazing experience. I appreciate all the hard work the people at Subaru did for me and my vehicle.

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DealerRater May 4, 2024

Popped in for an oil change and tire rotation. Was in and out in no time. Thank you very much!

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DealerRater May 3, 2024

Great customer service. Thank you, very much Keshawn.!!! Well communicated every step of the away.

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DealerRater May 3, 2024

Very helpful and really pays attention to your needs. Willing to spend time with you on questions.

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DealerRater May 3, 2024

Staff were friendly and helpful. I was able to schedule car service for the next day. Waiting area was pleasant. Great store for snacks and pastry treats within walking distance, and the work was complete shortly after I returned to the shop with a bag of goodies.

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DealerRater May 3, 2024

Maria and Emerson were absolutely the best people we have worked with ever in finishing a vehicle purchase. They were so good that we came back two days later and purchased another vehicle. Please continue to greet your customers as they walk through the door. It makes it a very personalized experience. We greatly appreciate the ability to have communicated in advance by text and email to complete paperwork in advance to make our time at the dealership as short as possible. This dealership is 200 miles away from our home in Watertown, South Dakota, but will be sure to consider ...

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DealerRater May 3, 2024

Clean and welcoming team at the showroom. Our sales representative was attentive and answered all our questions

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DealerRater May 2, 2024

great customer service . great service I appreciate the appointment in a short time frame. Great experience

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DealerRater May 2, 2024

Facility and personnel. Facility very clean and organized. Personnel appeared to be well trained, experienced and friendly.

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DealerRater May 2, 2024

Benjamin Schmid, my service writer, made the experience painless. He was attentive and accomodating throughout the entire experience. Thank you Ben!

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DealerRater May 2, 2024

Patrick was a great help. He got me in and out in a timely manner.

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DealerRater May 2, 2024

Good thorough comprehensive service. All of my concerns were addressed the same day, and Ben kept me updated frequently throughout as to the status.

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DealerRater May 1, 2024

Service center took great care of me. I had a couple of issues with a car I purchased less than 30 days ago and they fixed it at no cost to me. Very grateful!

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DealerRater May 1, 2024

I had a very good experience Jennifer schichel. I got a new car with no pressure and I would buy a car from walser anytime.

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DealerRater May 1, 2024

I got an appointment the same day I called; I appreciated getting an appointment so quickly

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DealerRater May 1, 2024

Great service from the entire Service Department Team as always. Especially Micheal Thompson, he’s the best.

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DealerRater Apr 30, 2024

The staff was very friendly and accommodating. They were pleasant to work with. 15 words

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DealerRater Apr 29, 2024

Everything went well including getting in a few minutes early and the video report from the mechanic.

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DealerRater Apr 29, 2024

Low pressure, easy to work with. Staff is friendly and attentive. I'll be back.

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DealerRater Apr 29, 2024

The whole experience went smoothly. Carlos at Saint Paul Subaru was very friendly and let us take our time with no pressure to sell us a SUV. He answered all our questions and after a couple of visits we decided on the perfect choice for us. I would definitely recommend Walser to my friends and family.

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DealerRater Apr 29, 2024

Low pressure / easy to talk to sales staff. Beautiful dealership inside and out. Enjoyed the simple credit application process. Thank you all.

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DealerRater Apr 29, 2024

Everyone working there is very friendly and kind. The waiting room has delicious coffee options and good snacks and popcorn. When the work is completed they explain everything well . The videos are also a good idea. I feel very comfortable going there.

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DealerRater Apr 29, 2024

Thorough work. Courteous staff. Easy to make an appointment. Nice clean car at the end.

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DealerRater Apr 29, 2024

The purchase of our new car from this dealership was probably the easiest we've ever experienced. We felt no pressure to make a decision and never felt that our time was being wasted or abused. The salesperson was helpful but never overbearing. When I explained that I had to leave by a certain time to pick kids up from school, Phillip worked quickly and efficiently to complete the transaction and send me on my way in a new car in time to meet the deadline.

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DealerRater Apr 29, 2024

Great experience as always with Walser! Corey explained every bit of the process to ensure full understanding. Will return again!

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DealerRater Apr 28, 2024

Great! Mike was helpful and honest and waiting was comfortable and useful because Shaun gave me an offer for my car

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DealerRater Apr 28, 2024

Carlos was very patient with our decision and purchase process. I appreciated his honest recommendations that fit my life circumstances.

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Google Apr 27, 2024

I rented an EV from a big name car rental place, but didn't realize the battery was at 0% when I left. I was (luckily) nearby when it became evident there was a problem. Even though it was after-hours, and the service department was closed, they went above and beyond in helping me get charged enough to make it to a fast-charge station. Even offered something to drink while waiting! These folks were unbelievably kind to a non-customer in need, which leaves me with no doubt they would be just as wonderful with paying customers. They for sure have secured ...

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DealerRater Apr 27, 2024

Mandy was upfront about the length of time it would take the service center to work with my car. I had planned to stay and wait, but after hearing the 3 hour time estimate, I was thrilled to hear that Subaru had an option to get an Uber or use a service car free of charge. This was music to my ears. These options take away the drudgery of coming in for a service appointment.

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DealerRater Apr 27, 2024

Excellent costumer service! Carlos was very helpful and make my dad feel better speaking Spanish and being so nice all the time!

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DealerRater Apr 27, 2024

The dealership seemed very transparent and helpful when it came to the actual purchasing of the car and the test drive!

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DealerRater Apr 26, 2024

Fair, Honest, Likable, made us feel that our satisfaction was the most important part of the sales process

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DealerRater Apr 26, 2024

Great service! The brake job was completed quickly and well done! Very happy with the price too!

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DealerRater Apr 26, 2024

Oil changed and tires rotated in about 1 hour, Plus a car wash. Wish they wouldn’t have rolled down the driver window after the wash, though.

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DealerRater Apr 26, 2024

my experience was great. The staff was super friendly and went over lots of options with me and didn't pressure me into anything. They took care of buying out my honda accord lease and getting me into a new Subaru. I am thankful and greatful for the great service that I had and I will for sure be sending other people That I know that might be looking for a new car in the future here. Everyone was so helpful and pleasant to deal with and everyone was upbeat.. Im glad I went here.

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DealerRater Apr 26, 2024

A professional and supportive staff made for a positive car buying experience. Not a deal breaker, but the coffee was excellent!

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Google Apr 26, 2024

Our positive car buying experience at Walser Subaru was primarily due to the patience, support and professionalism of our sales consultant, Nick Stursz. His low key, no pressure approach made it easier for us to consider different options and end up with the vehicle we wanted. Nick and the entire staff that we interacted with get our highest recommendation!

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DealerRater Apr 26, 2024

Great teamwork with the entire staff. We were only searching for a replacement after our other Subaru was totaled. The team asked us what we were looking for in a vehicle. Once they had an idea what we wanted they showed us 3 different Foresters. We liked one so much we decided to buy it. Nick took over and assembled all the paperwork and financial documents and led us through all the steps. We had a great experience with how knowledgeable he was.

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DealerRater Apr 26, 2024

It was fast and easy to understand way to purchase finiance but need to explain more about Subaru car function and detailed deeply.

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DealerRater Apr 26, 2024

Very friendly service and comfortable waiting area. Work was done promptly and to my satisfaction.

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DealerRater Apr 25, 2024

Yes Sí Oui Ja Sim Kyllä Da Shì de Hai Ye Affirmative Positive The Best

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DealerRater Apr 25, 2024

Sales staff were very knowledgable and helpful. They were amazing throughout the entire process. From test drive to driving the new car home everyone was extremely transparent.

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DealerRater Apr 25, 2024

It’s really nice that the sales staff don’t get paid on commission. They really care about helping you get the best deal possible. Very friendly, fun and knowledgeable staff!

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